CONNECT

Get in Touch with Imperial Oil

This hub offers guidance for outreach. For inquiries, route your message through the Sign Up process so it travels through our onboarding sequence.

Overview of how to reach us

Imperial Oil does not publish direct contact details on this page. To streamline requests and tie them to the correct profile, inquiries are processed via the Sign Up flow.

  • Requests attach to the information you provide during sign up
  • Include a clear subject and a concise brief of your needs
  • Share precise details to minimize follow-ups

Ways to connect

To initiate contact, visit the Get Started page and complete the sign-up flow. In your submission, add a note stating you’re making an inquiry and summarize your request.

This routing ensures your message lands in the right queue and stays linked to your submitted details.

Response timelines & hours

Expect a reply within one to two business days. Messages submitted after hours may be picked up the next business day.